We handle your personal data with care. In this privacy policy you can read which data we process, why we do so and which rights you have.
1. Data controller
Gouwe Sport VOF, trading as Body Support EU
Coenecoop 83B
2741 PH Waddinxveen
The Netherlands
Email: info@bodysupport.eu
Phone: +31 85 060 7854
2. Data when visiting the website
When you visit our website, we automatically collect technical data sent by your browser:
- IP address
- Date and time of your visit
- Type and version of your browser and operating system
- The website you came from
We use this data to keep the website secure and stable.
3. Data when you place an order
To process your order, we use your name, address, email address, possibly your phone number, and payment details. We use this data only to fulfil the agreement and handle your order.
4. Parties we share data with
- Shopify, the platform our webshop runs on
- Payment providers such as Shopify Payments and Klarna, depending on your payment method
- Carriers: PostNL, DHL, DPD and TrunkRS, to deliver your order
- Returnless, to handle returns
- Judge.me, if you leave a review
- Microsoft Clarity, for pseudonymised analysis of website use, only with your consent
5. Cookies
Read how we use cookies in our cookie policy.
6. Your rights
You have the right to:
- access your personal data
- have incorrect data corrected
- have your data deleted
- restrict processing
- data portability
- object to processing
Send your request to info@bodysupport.eu. You also have the right to lodge a complaint with a data protection authority, such as the authority in your country of residence.
7. Retention period
We keep personal data no longer than necessary to fulfil the agreement or to meet legal obligations, such as tax retention requirements.
8. Security
Our website uses SSL encryption, so your data is transmitted securely.
9. Changes
We may update this privacy policy. The latest version is always available on this page.