How do I place an order?
- Choose your product and click Add to cart.
- Click Checkout and check your items.
- Enter your details and choose your shipping and payment method.
- Complete your order by paying.
Straight away you'll receive an order confirmation by email.
Which payment methods can I use?
- Credit card: Visa, Mastercard, American Express and Maestro
- Klarna (pay later, where available)
- Apple Pay and Google Pay
- Shop Pay
- iDEAL | Wero and Bancontact for customers in the Netherlands and Belgium
The methods shown may vary by country.
Which countries do you ship to?
The Netherlands, Belgium, Germany, Austria, France, Italy, Spain, Portugal, Luxembourg, Ireland, Denmark, Sweden, Finland, Poland and the Czech Republic. At checkout you'll see the shipping options and costs for your country.
Can I track my order?
Yes. As soon as your parcel is on its way, you'll receive an email with tracking details.
Can I change or cancel my order?
Please contact us as soon as possible. If your order has already been shipped, we can't change it anymore, but you can return it.
How do I return something?
You have a 30-day return period. Register your return via our return portal with your order number and postcode. Returns from the Netherlands, Belgium and Germany are free.
What if my order is damaged or wrong?
Please contact us as soon as possible and send a photo if you can. We'll make sure it's put right.
Do I get a warranty?
Yes, the statutory warranty applies to all products.
How do I reach customer service?
Email info@bodysupport.eu or call +31 85 060 7854. We're happy to help.